Privacy Policy for FamCom LLC
Last updated: Month Day, Year
FamCom LLC (“FamCom”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and FamCom app (collectively, the “Services”).
By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Services.

1. Who We Are & How to Contact Us
   FamCom LLC
   Email: privacy@thefamcom.org
   If you have questions about this Privacy Policy or our privacy practices, you can contact us at the email above.

2. Information We Collect
   We collect information in three main ways:
   2.1 Information You Provide to Us
   This may include:
   Account information (name, email address, password, phone number).
   Family profile information (family member names, relationships, profile photos, and similar details you choose to share).
   Communication content (messages, posts, notes, photos, and other content you share through the app).
   Scheduling information (events, reminders, and calendar entries you create).
   Support requests (information you provide when you contact us for help).
   SMS consent information (your phone number and your choices about receiving text messages).
   2.2 Information We Collect Automatically
   When you use the Services, we may automatically collect:
   Device and usage data (IP address, browser type, device type, operating system, app version, pages viewed, links clicked, and the dates/times of your visits).
   Log and diagnostic data (crash reports, performance data, and other logs that help us keep the Services secure and reliable).
   Cookies and similar technologies that help us remember your preferences and understand how you use the Services.
   2.3 Information from Third Parties
   We may receive information about you from:
   Service providers (such as analytics, payment, or communication providers).
   Family members or other users who invite you to FamCom or share content with you.

3. How We Use Your Information
   We use your information to:
   Provide and maintain the Services (create and manage your account, enable messaging, calendars, and family features).
   Personalize your experience (show relevant content, remember your settings and preferences).
   Communicate with you (send service-related emails, notifications, and updates).
   Send SMS messages (see Section 5 below).
   Improve and secure the Services (analyze usage, fix bugs, prevent fraud, and enhance security).
   Comply with legal obligations and enforce our terms, policies, and rights.
   We process your information only where we have a lawful basis to do so, such as your consent, our legitimate interests in operating and improving the Services, or to comply with legal requirements.

4. How We Share Your Information
   We may share your information in the following situations:
   With your family group and other users you connect with
   Information you choose to share (such as messages, posts, photos, and calendar events) will be visible to the family members or groups you share it with, according to your settings.
   With service providers
   We may share information with trusted third-party vendors who help us operate the Services (for example, hosting, analytics, email and SMS delivery, customer support, and payment processing). These providers are only allowed to use your information to perform services for us and must protect it.
   For legal reasons
   We may share information if we believe it is necessary to:Comply with a law, regulation, legal process, or government request.
   Protect the rights, property, or safety of FamCom, our users, or others.
   Detect, prevent, or address fraud, security, or technical issues.

Business transfers
If we are involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will take reasonable steps to ensure your privacy is protected.
We do not sell your personal information.

1. SMS Marketing, Notifications & Reminders
   We may use your phone number to send you text messages (SMS), including:
   Account and security alerts (verification codes, login alerts, important account notices).
   Service-related notifications (updates about your family group, calendar reminders, and other app-related alerts).
   Marketing messages (news, offers, and updates about FamCom, where permitted by law and with your consent).
   5.1 Your Consent to SMS
   You will only receive SMS marketing messages if you explicitly opt in (for example, by checking a box or entering your phone number and agreeing to receive texts).
   By providing your phone number and opting in, you agree to receive SMS messages from FamCom at the number you provided.
   Message and data rates may apply, depending on your mobile carrier and plan.
   The frequency of messages may vary.
   5.2 How to Opt Out of SMS
   You can opt out of SMS messages at any time by:
   Replying “STOP” to a text message you receive from us, or
   Contacting us at privacy@thefamcom.org with your request and the phone number you want removed.
   After you opt out, we may still send you non-marketing messages that are necessary for your use of the Services (such as security alerts or important account notices), where permitted by law.
   5.3 SMS Data Privacy
   We take your SMS-related data seriously. This includes your phone number, your opt-in and opt-out choices, and any information related to your SMS preferences.
   We do not share SMS opt-in data or consent with third parties for their own marketing purposes.
   We may share SMS-related data only with service providers who help us send messages on our behalf, and they are not allowed to use this data for their own marketing.

2. Cookies and Similar Technologies
   We may use cookies and similar technologies to:
   Keep you signed in.
   Remember your preferences.
   Understand how you use the Services so we can improve them.
   Measure the effectiveness of our communications and features.
   You can usually control cookies through your browser settings. If you disable cookies, some features of the Services may not work properly.

3. Data Retention
   We keep your information only as long as necessary to:
   Provide and improve the Services.
   Comply with our legal obligations.
   Resolve disputes and enforce our agreements.
   When we no longer need your information, we will delete it or anonymize it, subject to any legal requirements to keep it longer.

4. How We Protect Your Information
   We use reasonable technical and organizational measures to protect your information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction.
   However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, but we work hard to protect your information.

5. Your Rights and Choices
   Depending on where you live, you may have certain rights regarding your personal information, such as:
   Access – Request a copy of the personal information we hold about you.
   Correction – Ask us to correct inaccurate or incomplete information.
   Deletion – Ask us to delete some or all of your personal information, subject to legal limits.
   Restriction – Ask us to limit how we use your information in certain situations.
   Objection – Object to certain types of processing, such as direct marketing.
   Portability – Request a copy of your information in a structured, commonly used format.
   To exercise any of these rights, contact us at privacy@thefamcom.org. We may need to verify your identity before responding.
   You can also:
   Update some of your information directly in your account settings.
   Opt out of marketing emails by clicking the “unsubscribe” link in those emails.
   Opt out of SMS marketing by following the steps in Section 5.2.

6. Children’s Privacy
   FamCom is designed to help families communicate and stay organized. Where children use the Services, we expect that parents or legal guardians will supervise their use.
   If you believe we have collected personal information from a child in a way that is not permitted by law, please contact us at privacy@thefamcom.org, and we will take appropriate steps to investigate and delete the information if necessary.

7. International Users
   If you access the Services from outside the country where our servers are located, your information may be transferred to and processed in a different country. By using the Services, you consent to this transfer, subject to applicable law.
   We will take appropriate steps to ensure that your information receives an adequate level of protection in the countries where it is processed.

8. Changes to This Privacy Policy
   We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page. In some cases, we may also notify you by email or through the Services.
   Your continued use of the Services after any changes means you accept the updated Privacy Policy.

9. How to Contact Us
   If you have any questions, concerns, or requests about this Privacy Policy or our privacy practices, you can contact us at:
   FamCom LLC
   Email: privacy@thefamcom.org